CurvMart Payout Policy
Last Updated: June 30, 2025
________________________________________
Introduction
At CurvMart, we believe that getting paid for your hustle should be easy, fast, and crystal clear. The Payout Policy below is designed to make sure sellers on our platform understand when and how they’ll get their earnings, what to expect from the process, and how we keep it all secure. By using CurvMart, sellers agree to this policy and the responsibilities that come with it.
________________________________________
Section 1: Payout Eligibility
1.1 Requirements for Payouts
• Sellers must have a fully verified CurvMart account, which includes:
o KYC (Know Your Customer) verification.
o Bank account or UPI ID submission.
o PAN and GSTIN (if applicable).
• Only orders that are marked as "Delivered" and have completed the buyer confirmation/return window are eligible.
• Orders with unresolved disputes, return requests, or fraudulent flags will not be included in the current payout cycle.
1.2 Minimum Payout Threshold
• Domestic sellers: ₹100 minimum balance required.
• International sellers: Equivalent of ₹1,000 in supported currencies.
• Amounts below the threshold roll over to the next cycle.
1.3 Currency
• Sellers receive payouts in the currency selected during account setup.
• For international sellers, currency conversion is handled at bank rates and may include a processing fee.
________________________________________
Section 2: Payout Schedule
2.1 Standard Payout Schedule
• Domestic Sellers: Weekly every Monday.
• International Sellers: Bi-weekly (1st & 15th of each month).
2.2 Fast-Track Payouts (New!)
• Eligible for CurvPrime or Level 3 verified sellers.
• Can request payouts every 48 hours (minimum payout: ₹500).
• Processing fee may apply.
2.3 Processing Time
• Domestic transfers reflect within 24–48 hours.
• International wires may take 2–5 business days.
• UPI payouts (for ₹50 – ₹1,00,000 range) usually settle within minutes.
2.4 Delay Notifications
CurvMart will inform sellers of any processing delays due to banking holidays, compliance checks, or technical issues.
________________________________________
Section 3: Payout Methods
3.1 Supported Methods
• NEFT/IMPS/RTGS (India)
• UPI Transfers
• PayPal (for global sellers)
• Wire Transfers (for bulk international transactions)
3.2 Bank Account Accuracy
• Incorrect details = failed payout = delayed happiness.
• Sellers are responsible for ensuring bank/UPI details are correct.
• Any failed payout charges will be deducted from the next cycle.
3.3 Method Flexibility
• Sellers can change their payout method any time before the start of a new cycle.
• Instant payout methods are enabled based on account verification tier.
________________________________________
Section 4: Fees and Deductions
4.1 Commission & Platform Fees
• CurvMart charges a category-based commission (2–15%).
• Platform fees are auto-deducted before payout.
4.2 Transaction & Payment Fees
• PayPal: 2–3% processing fee.
• Bank Transfers: Free for NEFT/UPI. ₹20 flat for RTGS/IMPS transfers below ₹500.
4.3 Refunds, Returns & Adjustments
• Amounts refunded to buyers are adjusted from seller earnings.
• Negative balance accounts must top-up within 7 days or risk suspension.
________________________________________
Section 5: Disputes, Holds & Fraud Prevention
5.1 Disputes
• Disputed order amounts are temporarily held.
• If the case is ruled in the buyer’s favor, the amount is deducted from your balance.
5.2 Account Holds
• Accounts under review due to fraud detection, excessive returns, or policy violations will have payouts suspended.
• Sellers will be notified and can respond within 5 business days.
5.3 Chargebacks
• If a buyer initiates a chargeback via their bank, the seller is liable for the disputed amount and bank chargeback fees.
• Keep your shipping and delivery proofs handy to fight back.
________________________________________
Section 6: Incentives & Loyalty Tiers (New!)
6.1 CurvPrime Seller Benefits
• Zero payout fees
• Next-day processing
• Dedicated payout concierge
6.2 Monthly Bonuses
• Top-rated sellers receive performance-based bonuses (auto-added to next payout cycle).
6.3 Zero Dispute Rewards
• Maintain 0% dispute rate for 3 months = instant ₹500 bonus.
________________________________________
Section 7: Taxes & Compliance
7.1 Tax Filings
• Sellers are responsible for all local/state taxes on income earned via CurvMart.
• Annual payout statements available in the seller dashboard (downloadable).
7.2 TDS & GST
• CurvMart deducts TDS as per Indian Income Tax Act.
• GST registered sellers can download invoices showing GST breakup.
7.3 International Compliance
• Global sellers must comply with local tax laws and declare income in their jurisdiction.
________________________________________
Section 8: Payout Issues & Discrepancies
8.1 Reporting Errors
• Contact support within 30 days of the payout if you spot an issue.
8.2 Investigation Timeline
• Resolutions typically take 7–14 business days.
• Verified discrepancies are adjusted in the next cycle.
________________________________________
Section 9: Payout Dashboard (New!)
• View live earnings by product, order, or region.
• Download PDF/Excel payout reports.
• Real-time payout tracker with status (e.g., “Initiated”, “In Transit”, “Success”).
• Currency conversion estimator for global sellers.
________________________________________
Section 10: Legal Stuff
10.1 Policy Modifications
• CurvMart reserves the right to update this policy.
• Major changes will be emailed to all sellers and reflected in your dashboard.
'
10.2 Jurisdiction
• This policy is governed by the laws of the Republic of India.
• Disputes are subject to jurisdiction of courts in New Delhi.
________________________________________
Conclusion
At CurvMart, we’re committed to helping sellers succeed—not just in sales but in getting paid fairly and on time. This enhanced payout policy makes sure your money works for you, fast and without friction. For help or questions, hit up our seller support team at payout@curvmart.com or call 080-62182407.
Stay winning, keep selling. 💸